0191 271 2140

Emergency Appointments

Wherever possible we endeavour to provide same day emergency appointments as long as an Optometrist is available.
Please contact us if you have concerns about your eyes or you are experiencing:
  • Sudden loss of vision
  • Painful, irritated or red eyes
  • Visual disturbances such as a sudden onset of flashes and floaters
Our Optical Assistants are trained to provide advice in such situations. In some circumstances, our Optometrists may need to administer drops to dilate your eye, leaving you unable to drive home from your appointment. We will advise you if this will be the case on booking.
If we are unable to provide you with an appointment we will be able to direct you to local eye emergency units.
The NHS does not fund emergency appointments for any patients, even those who are otherwise eligible for NHS funded eye tests. As such, emergency appointments are provided on a private basis and charged at the Optometrist’s discretion.