0191 271 2140

Customer Comments

Customer satisfaction is very important to us here at Michael Offord Optometrist. That is why we are constantly striving to be the best, and it pays off with generations of the same families growing up with us. Here are some of the results from our latest customer survey.



Was the member of staff booking appointments polite & helpful?


Space & comfort in the reception & waiting area rated as good or very good.

Eye exam rating
100% were satisfied with the Optometrist's explanation of the eye exam findings.
99% were satisfied with being put at ease during
99% Rated our overall service as good or excellent
96% Proportion satisfied with our range of frames

Overall appearance of the inside of the practice rated as good or very good.

92% said that they would recommend us to their friends

Customer Comments